Quality Assurance for the Production of High-Quality Parts
RapidDirect’s advanced manufacturing process, rigorous quality assurance measures, and adherence to industry standards ensure high quality, precision, and durability of your parts and prototypes.
- ISO 9001:2015 certified
- 200,000 + quality parts produced
- Tolerances down to ±0.0004″ (0.01mm)
How RapidDirect Guarantees Superior Quality
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Custom Filter
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Timely Support
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Timely Support
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Specific Practices for Quality Assurance
State-of-the-art Facilities
Our production facility features dedicated workshops equipped with state-of-the-art equipment for meticulous inspections, facilitating our strict quality control protocols.
Coordinate Measuring Machine
Coordinate Measuring Machine
Coordinate Measuring Machine
Coordinate Measuring Machine
Coordinate Measuring Machine
ISO Certifications
We have gone the extra mile to ensure that our operations align with the highest industry standards. To demonstrate our commitment to quality and excellence, we have proactively pursued and obtained recognized certifications from reputable organizations.
- ISO 9001:2015
- ISO 13485:2016
Quality Reports
Visual Inspection
In this stage, we confirm if the product or part meets the customer’s appearance requirements. We consider the product’s color, texture, and other physical attributes.
Free of charge
Visual Inspection
We inspect parts with simple structures using vernier calipers, micro-caliper, and height gauges. We also use the CMM machine to measure its dimension accurately if complex products.
Free of charge
Visual Inspection
We test the functionality and performance of the produced component. For instance, for parts with threadings or threaded holes, we inspect the assembly to ensure the parts fit.
Free of charge
Visual Inspection
In this stage, we confirm if the product or part meets the customer’s appearance requirements. We consider the product’s color, texture, and other physical attributes.
Free of charge
Visual Inspection
In this stage, we confirm if the product or part meets the customer’s appearance requirements. We consider the product’s color, texture, and other physical attributes.
Free of charge
React Quickly and Effectively to Quality Issues
RapidDirect aims to deliver exceptional prototypes and parts that fulfill your specific requirements. In the event that your order fails to meet your specifications, we can process a rework or a refund. Feel free to contact our experts if you come across any quality issues within 1 month of receiving your goods. Let us know of the issue within five business days from receipt, and we’ll address them within 1 to 3 business days.
Conditions for Rework
After advising us of the concern, we review the design and samples to check for inconsistencies. We then fix the complaints and send replacements immediately.
- Unacceptable processing defects
- Fail to meet tolerance requirement
- Incorrect material / finish
Conditions for Rework
After advising us of the concern, we review the design and samples to check for inconsistencies. We then fix the complaints and send replacements immediately.
- Unacceptable processing defects
- Fail to meet tolerance requirement
- Incorrect material / finish
